The final portion of the course turns on each student’s reflections on conflict and the role it plays in their own live. In order to do so each student must complete a conflict journal that should consist of a reflection of how you used, or failed to use, the conflict resolution skills and principles discussed in class in each of three (3) separate conflicts. This includes conflicts of any kind, including work, school, home and social life and in relationships such as those with bosses, co-workers, other students, professors, friends, and/or family members. Feel free to write about any real life conflict. According to the experts, the act of writing down feelings and recording experiences helps the writer to clarify ideas and feelings. It also enhances education by developing a systematic way of reflecting on and analyzing your experiences and helping you critically examine your own performance. Your journal descriptions should include the following information about each conflict the person(s) with whom you were/are in conflict; the location of the conflict; the general facts relevant to the conflict; the parties’ positions on the issue(s) in conflict; the parties’ needs and interests in the conflict; which strategies or techniques that we have discussed that you used; the success of failure of those strategies and techniques and why they succeeded or failed; the resolution, if any which other strategies or techniques that you could have used, but did not; why failed to use those strategies; your feelings or emotions, before, during, and after the conflict.
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