Originally from the Philippines, Jollibee has had success in Southeast Asia and has been opening locations in Europe and the United States more recently. The company operates through the Foodservice, Franchising, and Leasing segments. For this report, look at Jollibee’s first store in New York City, located on 8th Avenue. To begin your analysis, take a look at the key operational metrics such as cycle time, capacity, flow rate, flow time, resource utilization, and inventory. Also, look at data discussing foot traffic, rent, and other key financial data. Next, use this data to identify potential bottlenecks Jollibee may face at its 8th Avenue location as well as come up with a strategic recommendation for how it can be resolved.
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