Using various examples from the South Pacific countries, discuss all these methods to assist the restaurant manager better understand their customer concerns.

You have been hired as the Research Executive in an A grade restaurant. You are aware that normally the top-management is distanced from the customers at the shop floor because of which they fail to understand the realities of customer concerns. However, there are various methods of upward communication. Using various examples from the South Pacific countries, discuss all these methods to assist the restaurant manager better understand their customer concerns.






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